Boarding the Plane FAQ | Southwest Airlines (2022)

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FAQs

What is the process for boarding a plane? ›

Overview:
  1. Check-in for your flight.
  2. Hand over any luggage that would need to go into the aircraft hold, if you are travelling with luggage.
  3. Pass through the airport security gates to the departures hall.
  4. Find your boarding gate.
  5. Board the plane and fly to your destination.
20 Nov 2020

Do you have to be there by boarding time? ›

When do I need to be at the boarding gate? For flights within the U.S., all customers must be on board the aircraft 15 minutes before the scheduled departure time.

What does boarding your flight mean? ›

It means getting into the aircraft. It is just a long version of the term boarding. The answer to “what does plane boarding mean?” has the same answer. Boarding is the next step after completing your check-in. Passengers get into the aircraft after completing their check-in through websites, counters or kiosks.

How do you Preboard on a flight? ›

In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group. Customers should request preboarding from our Customer Service Agent at the ticket counter or departure gate.

What all things are required to board a flight? ›

Are you about to fly for the first time?
  • ID card - The most important document for Air travel and Passport for International Travellers.
  • Tickets - Hard copy / soft copy based on the Airline's policy.
  • Boarding Pass - If available or you can print it at the Check-in counters at the Self Kiosk counters at the Airport.

What happens if I miss my boarding time? ›

Many airlines will let you standby for a later flight for free if you miss your flight, whether under the airline's standby policy or otherwise. It's always worth explaining your situation and asking the gate agent to add you to the waitlist if they can't confirm you on the next flight.

Can I be late to boarding? ›

When it comes to being at the gate, all customers must be on board the aircraft 15 minutes before the scheduled departure time for flights within the U.S.

Should I arrive 2 hours before boarding? ›

Check-In Times at U.S. Airports

When you're traveling within the United States, we make the suggestion to arrive at the airport at least 2 hours prior to departure.

Do you need a physical boarding pass? ›

Yes, simply show your mobile boarding pass on a mobile phone, iPad, or Apple Watch and a valid form of identification to the TSA Agent at security to proceed. To board your flight, scan your mobile boarding pass by holding one of the devices listed above with your pass facing the scanner.

What is the difference between boarding and departure? ›

The time when the passengers can board the plane is known as boarding time. The time when the plane leaves the gate of the airport is known as departure time. Boarding time is followed by departure time.

Do you have to print boarding pass? ›

The benefit of downloading your boarding passes on the app is there is no need to print anything out. Just open up the boarding pass on your phone and scan it at the boarding gate!

What are the pre-boarding duties? ›

carry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on board. welcome passengers on board and direct them to their seats.

How does pre-boarding work? ›

Pre-boarding is the entire process from when a job candidate formally accepts a job offer to their first day on the job. This includes organizing paperwork, preparing the technology that your new employee will need on day one, and more.

What's the point of pre-boarding? ›

The pre-boarding period is a great time to send your new hires all of their required employment-related paperwork. This gives them time to put thought into major decisions like benefits elections or 401k contributions.

Can you tell me 3 things you must do before boarding a plane? ›

To board a plane, start by going to your airline's check-in counter, getting your boarding pass, and checking in your luggage. Next, find the gate information on your boarding pass, go through security, and follow the signs to the right gate.

What should you not do before boarding a flight? ›

Bright Side learned more about what you definitely shouldn't do before a flight in order to travel comfortably.
  • Wearing revealing or uncomfortable clothes on the plane.
  • Not putting on compression legwear during long flights.
  • Forgetting about sunscreen.
  • Not moisturizing your hands and body.
  • Ignoring the airline's app.

What are the 4 required documents to be on board the aircraft? ›

We'll start on familiar ground, with the mnemonic AROW. The letters stand for the documents that must be carried aboard an airplane. They are an airworthiness certificate, registration certificate, operating limitations, and weight and balance information.

Is 1 hour before boarding enough? ›

The simple answer is: Two hours for domestic flights, three hours for international flights. (More or less.) "The two-hour recommendation is fairly standard across the industry," says Heather Lissner, Phoenix Sky Harbor International Airport spokesperson.

Can you walk off a plane after boarding? ›

If a passenger does choose to leave the plane, the airline is not obligated to let the passenger back on board. This means a passenger who chooses to deplane can miss their flight and be separated from any checked luggage.

Do airlines care if you miss your flight? ›

Missed flight due to traffic

If you missed your flight due to traffic, the airline may label you as a no show and cancel your entire itinerary. This is why it is important to call ahead and see if you can be rebooked on another flight so that you can still fly.

How many hours before can you board? ›

Procedure of OK to Board

It is done after you have your visa issued and must be done latest 48 hours before your flight.

How long can they keep you on a plane? ›

For flights departing from a U.S. airport, airlines are required to begin to move the airplane to a location where passengers can safely get off before 3 hours for domestic flights and 4 hours for international flights.

How late can a flight be and still be considered on time? ›

For the industry an aircraft is on-time when it arrives within 15 minutes of the scheduled arrival time or departs within 15 minutes of the scheduled departure time. So, exactly 15 minutes after the scheduled time is late. Anything up to that is on-time.

How long do you have after boarding starts? ›

Most flights start boarding 30 - 50 minutes before scheduled departure, but the exact time depends on your destination and plane. Boarding ends 15 minutes before departure. If you're not on board, we may reassign your seat to another passenger.

How many hours before we can make boarding pass? ›

Complete it for free 48 hr to 60 min before your domestic flight and 24 hr to 75 min before your international flight. It is mandatory for all passengers to check-in online 48 hours to 60 min before flight departure. Please check the applicable rules of the arrival city and state before travelling.

Does checking in early get you a better boarding group? ›

While EarlyBird Check-In doesn't guarantee an “A” boarding position, you'll have the benefit of an earlier boarding position, a better opportunity to select your preferred available seat, and earlier access to overhead bins.

Do I need to check-in if I have an online boarding pass? ›

In most cases, you will only need to go to check-in when you have checked-in online if you need to drop off an item of hold baggage. Please ensure that you are aware of the hand baggage requirements for your specific airline before you travel.

Is it better to check-in online or at the airport? ›

The biggest benefit of checking in online is bypassing the lines at the airport. You can skip waiting in line to check in, then possibly–if the airline allows it for your flight–skip waiting in a second line to check your luggage, and instead head straight to security.

What documents do I need at the airport? ›

For arrival at an Australian international airport you will need your passport and a completed Passenger Card to present at passport control. At stops prior to your destination you are in 'transit'. If you leave the aircraft, make sure you take all documentation and valuables with you, including your boarding pass.

What does day in boarding mean? ›

A day boarder is student who remains in the school for extended hours, having their meals, taking part in activities and doing their prep in the boarding house, but they do not stay overnight. Day boarders are often allocated a study space in the boarding house but do not have a bedroom.

What is boarding with example? ›

Boarding is the entry of passengers onto a vehicle, usually in public transportation. Boarding starts with entering the vehicle and ends with the seating of each passenger and closing the doors. The term is used in road, rail, water and air transport (for example, passenger board a coach).

How do I get priority boarding? ›

Priority boarding (Groups 1 - 4)

Just walk up the priority lane, and the gate agent will hold the main boarding group lane to admit you to your flight. You'll also be eligible to board with Group 4 by holding the Citi® / AAdvantage® Executive World Elite Mastercard®.

Where do I get my boarding pass at airport? ›

You will get your boarding pass when you check-in for your flight online or at the airport. You will sometimes find direct links to the airline's website along with your airline reference number in your confirmation e-mail. Once logged in you will be able to check-in online and print your boarding pass.

What do you do at the airport if you check-in online? ›

When using the digital check-in, once at the airport, all you have to do is drop your luggage which you have already checked-in citing the weight and dimensions of your bags. This saves you more than 40 minutes in queues and waiting – also you don't have to print your boarding pass and have it with you.

What is the boarding sequence? ›

There are flights without First class or Premium Economy class cabin dependin g on route or aircraft. After "Boarding Group 2" or "Boarding Group 3" starts to board, all Passengers who are entitled to use Priority Boarding may be asked to board in same lane.

What is the difference between pre boarding and onboarding? ›

The primary difference between the two is, preboarding starts from the second you come to an employment agreement with the new hire. This period may be a few days or even a few weeks. Onboarding starts the day they walk into the office and clock-in.

What happens during on boarding? ›

"Onboarding" refers to the processes in which new hires are integrated into the organization. It includes activities that allow new employees to complete an initial new-hire orientation process, as well as learn about the organization and its structure, culture, vision, mission and values.

Why do people line up early to board plane? ›

Passengers stand up early because they think they'll get an advantage when their row finally gets called, Tsai says. But they're only slowing the boarding process and crowding the gate. “It may also cause other travelers and the gate agents to become frustrated,” Tsai says.

Is a screenshot of a boarding pass good enough? ›

in case you're wondering, it works perfectly for getting through security and boarding the plane. Taking a screenshot is an easy, low-grade way of retrieving a mobile pass.

What is good on boarding? ›

Employee onboarding process checklist

Make the hire official and submit a job requisition form to your HR team. Complete a background check (if that's a step your business takes). Establish the schedule and job duties the new starter will follow. Prepare and complete the relevant new hire forms.

What does it mean by boarding time? ›

The time when the passengers can board the plane is known as boarding time. The time when the plane leaves the gate of the airport is known as departure time. Boarding time is followed by departure time.

Is an hour before boarding enough? ›

The TSA recommends getting to the airport two hours before a domestic flight, but there are certain factors that could influence whether you should leave earlier or later to catch your flight.

What do you have to take out of your bag at airport security? ›

Ensure pockets are empty (keys, tissues, currency, wallets, cell phones, etc.) and remove bulky jewelry (valuable items can be placed in carry-on). Remove your shoes and place them directly on the X-ray belt.

What is the point of boarding early? ›

If you expect a full flight, try to board earlier – this will improve your chances to get cabin space for your luggage over your designated seat. Having to place your cabin luggage behind your seat or checking it in leads to a significant time loss."

Why do I need to be there 3 hours before the flight? ›

By aiming to be at the airport 3 hours earlier, you also give room for unpredictable things that can cause delays. And since International departures are usually more expensive and less frequent, decreasing the risk of missing your flight makes more sense.

How do I know if OK to board is done? ›

As the OK to Board is issued by the airlines, the best way to check its status is to call the airlines you are flying with. They would notify the same on the phone. If you have applied for Ok to Board through a travel agency, they would notify the same through phone or mail, at least 48 hours before your flight.

How long do airlines allow for boarding? ›

While it might vary slightly from airline to airline, most flights will begin boarding between 30 - 50 minutes before departure, depending on the destination and type of plane. Boarding is then done in order via group numbers before being closed 15 minutes prior to departure.

What time do I need to be at the airport for a 7 am flight? ›

Normally, you will need to arrive at the airport at least 90 minutes prior to your scheduled departure time if you have baggage to check-in for an international flight. If you are not checking bags or flying domestically, you must arrive at the airport at least 60 minutes prior to scheduled departure.

Videos

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